Metro North


If you hang out at the Fordham, Tarrytown, Port Chester or Mamaroneck stations, life will only get sweeter–Metro-North has earmarked nearly a million dollars to refurbish them as part of an “ongoing effort to bring its facilities to a state of good repair and to improve the customers’ experience.”

Metro-North isn’t providing much detail as to what they’ll do, but it appears Port Chester is getting new windows and doors and Mamaroneck a new waiting room.

I knew it would happen eventually.

After one year and two weeks of regular train riding, a perfect storm of factors fell into place on the 8:43 this morning and I fell asleep for the first time on my commute, drifting off somewhere around 125th and waking up just before we docked in Grand Central.

I’m not against sleeping on the train; in fact, I think it’s a great way to pass the time and catch up on sleep on those days when Little G thinks 5:55 a.m. is the perfect time to get up and re-enact the tractor-tipping scene from Cars with Matchbox cars. But for whatever reason, mostly centering around my general state of low-level anxiety in crowded spaces, I’d been unable to do so thus far.

But everything came together today. It being the 8:43, it wasn’t very quiet. No one on my car yapped into their phone. The train was way overheated, those Sox games have been ending around midnight, and those Bose ‘phones did their noise-cancelling trick. Next thing I knew, I was out.

Let’s hope it’s not another 54 weeks before I sleep on Metro-North again.

After the great fun we had in charting Metro-North’s on-time percentage–and allowing for 59 seconds of tardiness, as opposed to the 5:59 Metro-North gives itself–we’re going to do it again.

Yes, starting on Monday, Trainjotting will bust out the stopwatch (mind you, the Brit term “trainspotting” means just that–charting trains’ times, not shooting dope while collecting checks on the dole with friends Spud and Sick Boy), and keep tabs on Metro-North for the month of October.

October seems like a fair month: the trains’ progress should not be affected by vacations, such as with the summer, and the dreaded slippery rail season, which sees cars slip, slide and skid out of commission and riders squeezed together tighter than Dewey’s Flatiron at Friday happy hour, won’t be upon us until November.

We put Metro-North to the test in July, and the railroad came through with a 41% on-time rate for the 32-odd rides we took that month. It’s a far cry from the 98-99% scores Metro-North gives itself, based on its generous 6-minute-late cushion. We were pressing MTA headquarters for a comment/excuse at the time, then backed off when that steam pipe burst.

Game on!

The “Metro-North Customer Satisfaction Survey 9/07″ has been sent to WebTicket customers, with 77 questions about stations, schedules and service.

A few revelations:

* Metro-North is planning some sort of special thingy for its 25th anniversary next year. The questionnaire asks riders if they’ve been riding since 1983, when the Sony Walkman changed the face of commuting forever, and mobile telephones were so large they needed their own ticket and seat. “If you…would be willing to talk with us about your experiences on the trains over the past 25 years,” the survey reads, “please check here and write your name, address, e-mail…”

Perhaps the 25-year riders will be presented with some sort of medal for courage over rubber chicken at the Grand Hyatt.

* Like the good folks at Mount Pleasant Town Hall, the concept of riding one’s bike in the suburbs for reasons other than, say, mountain biking, are fairly foreign to the Metro-North folks. Prompting respondents with “How do you usually get to your home station?” the questionnaire offers the following answers:

Drive and park

Dropped off

Carpool/Vanpool

Public Bus

Walk

Taxi

Private Shuttle

Yes, “Bike” is right up there with “Magic Carpet,” “Teleporting” and “Heelys“.

My co-worker, who’s new to the commuting game and learning some hard lessons on the New Haven line, expressed his extreme frustration with a co-worker who read and tossed no less than three newspapers at his feet, then left the mess there when he exited. He’ll be sure to tick off a ‘1′, located under ‘Not Satisfied’, in the “Cleanliness of the train car interior” category.  

Metro-North is hard at work to avoid the annual late-fall fiasco known as slippery-rail season, which means falling leaves leave oil on the tracks, cars skid and have to be taken out of commission, and cars are so packed they resemble the mosh pit at the old Coney Island High for much of November and December.

According to Caren Halbfinger of Indian Point TodayI mean the Journal NewsMetro-North will institute speed restrictions in problem areas, going around 50 m.p.h. instead of 75-80. As Metro-North deputy chief of operations Dave Schanoes tells the paper, that means a 6-7 minute delay, as opposed to a 12 minute delay. (Metro-North would actually prefer a 5:59 minute delay, so it’s technically “on time.”)

The railroad is also testing a sand-shooting mechanism that propels a “microjet of sand between the wheel and the rail” to foster adhesion and prevent skidding.

newhaven_stand1.jpgMy first glimpse of the Mamaroneck platform this morning told me something was wrong. There were way too many people standing around looking even less happy than usual.

While I’m used to standing on the ride home, not getting a seat in the morning is not something I can recover from easily so to preserve my professional effectiveness I immediately went into full seat-scrounging mode. With the extra time I obviously had I hiked to the opposite end of the platform from my usual hangout. When a train finally pulled in (5 minutes late for me - probably more than 30 minutes late for many on the platform who had been trying to get on an earlier train) some quick footwork allowed me to score a window seat with full sleeping privileges.

Within a couple of stops the magnitude of my victory was apparent as the train went from merely crowded to officially “packed to the gills” as you can see from the above photo. Probably a minute after that photo was taken I was sound asleep. Gotta enjoy the good times while you can. Next time it’ll be me standing up there.

There was a very smart, very well-reported story in yesterday’s “Westchester” section of the NY Times, in which Ken Belson analyzes the age-old conundrum of, with readership growing on the Metro North, LIRR and whatever the Jersey people take, why does the MTA have such trouble finding the money to meet the needs of its riders?

Some tidbits Belson unearths: Once the Jersey fares go up this year, they’ll be paying an average of 18.3 cents a mile. Sound high? It’s not, as Metro North riders pay 20.3 cents and LIRR pays 20.7 cents.

There was also a money quote, so to speak, from an Anthony Cariglia from Little Silver, New Jersey. As befits a man from a town called Little Silver, Cariglia was wondering how he was going to find the funds to cover a fare hike. “I guess I’m going to have to cancel HBO or start drinking cheaper beer,” he said.

With Sopranos starting in a matter of weeks, I’m guessing Cariglia opts for the Meister Brau.

Today marks my 100th day of riding Metro-North.

Some observations:

* I used to get really annoyed that it takes so damn long to get from 125th Street to Grand Central.

I still do.

* For reasons I can’t really explain, I’ve never slept on the train during these hundred days. Maybe tonight.

* I wish I lived closer to the city, but I’m dealing.

* I have early-onset O.Seat.D.

* Slippery Rail season is deplorable, and was a really bad way to start your commuting career.

* In all seriousness, amidst all my griping, the commuting experience isn’t that bad. Across 100 days, I’m yet to see a drunken asshole, a truly filthy car, or a hint of vomit. (Of course, I’ll probably get the hat trick tonight.) A train car is sort of a microcosm of the New York metropolitan area: There are a lot of us, and not a lot of space. It’s only going to work if you’re mindful of your neighbor every now and then.

Granted, there are the loud cell phone talkers and the clods who feel their bag deserves its own seat. But all told, people behave pretty well.

Five months down.

Thirty years until retirement.

I’ll be posting more throughout the day as I reflect on my first hundred days. Feel free to share your commuting observations too.

bigboard.gifYour guest editor is of a geekier bent than your regular virtual conductor, so here’s my favorite train-related tech tip. Did you know that the MTA’s Web site contains its own version of the Big Board — the Grand Central Terminal departure info displayed on monitors around the station?

Of course you didn’t. That’s because the MTA’s Web site is designed as if its main aim is to hide information about the workings of our transit system from from al Qaeda.

It’s there though. Even better, it updates on its own in real time! Here’s the link:

http://as0.mta.info/mnr/html/bigboard.cfm

OK so that’s all well and good - but here’s the real tip. Take this post and email it to your favorite mobile device. Then click on the link above. If your handheld is cool enough (I know this works on a Treo at least, I don’t see why it shouldn’t work on a Blackberry as well) you’ll have your own personal Big Board that you can consult for track info as you approach the station. (Be sure to bookmark it for future reference.)

With this weapon in your commuting arsenal you’ll no longer need to weave through the the clot of amateurs staring blankly at the monitors as you bust through the terminal doors at 6:17:3o trying to make the 6:18. Instead you can run straight to the beer guy and hope there isn’t a line.

Q: Engine Bob, is it legit for Metro North to blame late trains on snow and ice? I mean, how many problems can a few inches of snow really cause a train?

A: Believe it or not, quite a few. Back in the 1950s, the Lackawanna Railroad (and, no doubt, some others) struck on a way to gain an advertising edge over the airlines by claiming that a trip by train was “weatherproof.” Um, nice try. While obviously a huge snowfall can cause problems for any means of conveyance, the fact is that even small amounts of snow and ice—especially when outside temperatures remain below freezing for extended periods—can bring a train to its knees (or its couplers, whatever).

First, I present you the easy ways that snow and ice can botch up a train. Even a thin layer of snow on a rail reduces the train’s adhesion coefficient—er, just think traction. On slick rails, the train wheels will slip and even skid considerable distances. Bad thing.

Next, snow, ice, and below-zero temperatures can also delay or even disable trains by freezing up the switches that connect one set of rails to another. If several or even one important switch is stuck, trains cannot be routed to the right lines. So they have to sit there.

Until when—the spring thaw? Well, no. Many railroads—Metro North included—have actual heaters installed at key switch points to keep ice from clogging up the works. But when it’s really, really cold outside, even switch heaters don’t always work. (I am not kidding about what I will now relate because I have actually done it myself: Sometimes the only way to free an iced-up switch is to take a flamethrower to it.)

Okay, those are the simple ways that ice and snow cause train delays—but they are not the main culprits. Those come next, and they plague Metro North in particular because the majority of its trains run on externally-fed AC power. The high voltage required to power a train is delivered to the traction motors via either the third rail—that’s the raised, thicker rail you see just off to either side of the track—or by a catenary system, which is the suspended, high-tension wire that looks as though it’s part of a spider web strung along the line, several feet above the tops of the train cars. (You’ll find third rail on the Hudson and Harlem Divisions; catenary on the New Haven. The diesel engines are used in territory that is not electrified, such as the Hudson tracks north of Croton-Harmon and branch lines of the
New Haven like Waterbury.)

When snow piles up on the third rail, it can seriously interfere with the mechanism that delivers the current to the car’s traction motors. If you’ve ever watched trains pass from a vantage point on a platform, have you ever noticed those square, flat pieces of metal that stick out about a foot from the passing train’s wheel trucks? Those are called “shoe plates,” and they’re designed to slip along the top of the third rail and induct electrical current in order to power the train.

However, when snow accumulates in patches on the third rail, the shoe plates start skipping. When that happens, the high voltage from the third rail “arcs”—literally, leaps through the air—to get to the shoe plates. Arcing’s searing temperatures will melt the snow on the third rail. That melt will re-freeze into ice after the train has passed. And then the ice that has resulted (now acting as an insulator) will only further interfere with the shoe plates’ ability to draw voltage when the next train rolls along. Eventually, the connection gets so bad that the traction motors on the train don’t get enough juice. The motors stall, the train stops, and that’s the end of that.

A similar process takes place with the overhead catenary wire. Ice will form along that, too, and sometimes get so thick it can effectively insulate the wire so that no voltage can reach the train. Atop the roofs of New Haven cars, you’ll see those Z-shaped contraptions (they look to me like huge disposable shaving razors) that can be extended upwards and retracted back down. These are called “pantographs,” and they are the conduit for power between the overhead wire and the train. An ice-covered catenary wire keeps voltage from the pantograph just like an iced-over third rail keeps voltage from a shoe plate—same exact principle. Same exact result, too: Arcing between wire and pantograph melts snow; snow re-freezes into ice; ice keeps voltage from reaching the train; motors stall; train stops.

Oh sorry, I forgot the last step: …train stops, commuters pissed.

An icy wire can also rip up the carbon strips on the catenary’s induction surfaces, eventually rendering them useless. Ice will also form on the pantographs themselves, disabling them so they can’t even be extended up to the overhead wire at all. At times, even the weight of the ice clinging to the overhead wires will bring the whole catenary web down to the ground.

Tip: Should you see this happen, ever, do NOT try to help by picking the fallen wires up; you’ll be roasted like a partridge.

And your charred, smoking carcass will become yet another reason for a train delay.

—Engine Bob

 

Got a question for Engine Bob? Hit him up here: trainjotting@gmail.com.  

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