Thu 3 Dec 2009
New Bose ‘Phones Have Near-Fatal Flaw
Posted by TJ under Bose
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After an interminable intro peppered with forced holiday references, NY Times tech guy David Pogue gets around to his actual review of the new Bose QuietComfort 15 headphones.
Fancy Bose ‘phones are popular with train commuters, who find themselves jammed into train cars with a few hundred people they’ve never met, many of whom are noisy. I bought the QuietComfort2’s not long after becoming a regular Metro-North rider, and relied quite heavily on them the first few years of commuting. These days, I guess I’ve gotten somewhat used to the noisy passengers, and leave the Bose ‘phones at home as much as I haul them with me.
Pogue took two pairs of the new Bose 15s–a pair sells for $350–and his own Panasonic cans on plane trips for his field tests. [Hey Bose PR folks–how ’bout sending TJ a review pair?] He reports they sound terrific and do a bang-up job of cancelling out noise. If his old Bose QC2s negated airplane noise by half, the QC 15s wipe out 85%.
Only problem, and it’s a big one, is very uncomfortable inner-ear pressure. Pogue says it wasn’t the normal sort of inner-ear pressure one associates with being 35,000 feet in the air.
A few seconds after turning on the headphones in flight, I suddenly felt inner-ear pressure, as if I needed to “pop” my ears. So I yawned and drank and gum-chewed and swallowed, generally exhibiting every tic ever documented. But the pressure never went away.
Headphones on: uncomfortable pressure. Headphones off: no pressure. I began to wonder if I’d gotten the name wrong, if they weren’t really the Bose QuietDiscomforts.
I shared the headphones with my travel companions; they all noticed the same effect, but only some were bothered by it.
Bose’s response: “What you’ve described is something we’ve heard occasionally from some of our customers — no more with the QC15 than our other headphones.
“The sensation of needing to ‘pop’ your ears is normally caused by a static air-pressure difference across your eardrums — something that occurs in an ascending (or descending) airplane. Headphones that reduce more low-frequency sound pressure from surrounding noise (like the QC15 or our Aviation headset) is perceptually similar to the ‘thin’ sound caused by a static air pressure difference. We believe this can explain the sensation of pressure on the ear when none is actually there.”
Interesting, although the older Bose headphones don’t give me that feeling.
